A Managed Service Implementation - Walpole Partnership Style

February 8, 2019 | posted in CPQ, Managed Service, Walpole Partnership, Case Studies

During the last quarter of 2018, we successfully established our first operational Managed Service for a strategic customer based in France, in order to provide support for Oracle CPQ (Configure, Price, Quote) and CRM (Customer Relationship Management) via OSC (Oracle Sales Cloud).

Recognising that the service-wrap is a key component for any solution provider operating SAAS (Software as a Service), how did this come to fruition and what were the challenges we faced in order to provide the customer with an effective solution and service?

 

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