Top Mistakes That Are Made When Implementing CPQ

April 5, 2019 | posted in configure price quote, CPQ, CPQ Mistakes

In its simplest form, CPQ (Configure, Price, Quote) is a tool which bridges a gap in functionality between a Customer Management solution (typically referred to as CRM) and an Order Fulfilment/Provisioning engine (typically an ERP solution). This area of capability needs to be logical, automated where practical and should efficiently navigate the Sales Team through guided processes to determine a final costed contract. But it is not without its challenges, which is why Walpole Partnership specialise in this area of capability. So, what are the top mistakes we see when implementing CPQ? In no particular order, here we go…

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